Last updated: 31 July 2026
The controller of personal data collected through this website is LLC “Pine Tree Terminal” (Registration ID 405 764 640), located at 12th km, D. Aghmashenebeli Highway, Tbilisi, Georgia.
For privacy questions or a request relating to your personal data, contact us at info@pinetree.ge.
When you prepare a quote request, we may receive the information you choose to provide, including:
The website may also generate limited technical information needed to operate and protect it, such as your IP address, browser or device type, pages viewed, and visit time.
We use request information to respond to you, prepare an individual quotation, discuss possible services, and manage related business correspondence.
We do not use quote requests for direct marketing or advertising campaigns without separate consent. Sending a request does not create a warehouse contract or other agreement.
The legal basis for handling a quote request is taking steps at your request before a possible contract (and, where applicable, providing the requested service). We rely on a legitimate interest to keep the website secure and answer business enquiries, and we will ask for consent where the law requires it, such as for future analytics cookies. Required fields are your name, company, work email, at least one service, and estimated monthly volume; phone, region, and message are optional. Without the required fields, we may be unable to prepare a quotation or reply.
The form checks the fields in your browser and prepares an email draft addressed to info@pinetree.ge. The details leave your browser only when you choose to open and send that email; delivery is then handled by your email provider.
The website includes Google Maps and a YouTube video player. Google Maps may load when you visit the contact section; YouTube is loaded only after you choose to play the video. These providers may process technical information such as your IP address under their own privacy policies.
Google Analytics is not active on the website as of this policy date. If it is enabled in the future, it will be used only for aggregate website activity analysis, not for advertising or remarketing. We will update this notice and apply relevant controls before activation.
Request information may be accessed by authorised PT Terminal personnel and providers supporting email, hosting, and technical operations. If Google or another provider processes data outside Georgia, that processing is governed by the provider's terms and applicable transfer safeguards.
We retain enquiry-related correspondence for as long as reasonably necessary to answer the request, prepare or manage a quotation or business relationship, resolve a dispute, or meet legal record-keeping obligations. Mailbox correspondence is not subject to one fixed automatic deletion period.
We limit access to request information to people and service providers who need it for these purposes and take reasonable organisational and technical measures to protect it.
Where no fixed period can be determined, we use the status of the request, whether a business relationship is ongoing, the need to establish or defend legal claims, and any mandatory record-keeping period as the retention criteria.
When these purposes no longer apply, we delete, destroy, or anonymise the information unless a longer period is required by law.
You may contact us to request information about your data, ask for correction, deletion or restriction of processing where applicable, or object to processing. We may need to verify your identity before responding.
You may also exercise rights available to you under applicable personal-data-protection law through the relevant supervisory authority, including the State Audit Office of Georgia, or through a court.
Where applicable, these rights also include access to a copy, completion or update, blocking, portability, withdrawal of consent, and protection from a decision based solely on automated processing that has significant effects.
We may update this policy when our website, services, or data-processing practices change. The current version and update date will always be published on this page.
This policy is available in Georgian, English, and Russian. If the language versions differ, the Georgian version prevails.
